I recommend this company. The company kept me informed and updated regularly with swift delivery and on time. Really impressed with my purchase. Never bought from this company before and was recommended by a friend.
Based On These Reviews
I have been debating for months about buying a phone from that website. If you want to trade in your phone, I would highly recommend you do it elsewhere. I explained the situation and the call center representative in India hung up on me. Not the kind of company you want to be dealing with. I got the phone and it was perfect. There was also the offer to trade in my old phone for a refund which was convenient so I signed up for that too.
- On the flip side, there are instances where customers have reported receiving items that did not meet their expectations or arrived with unforeseen defects.
- They have implemented a robust feedback system that allows users to share their experiences which helps in improving service quality.
- Poor customer care and inefficient, non-existent complaints procedure.
- This policy reinforces the notion that the platform values its customers and aims to build trust through transparency and accountability.
- Read the detailed product description for each item — not all refurbishers interpret grades exactly the same.
I Purchased A MacBook Pro In July And…

After watching enough BackMarket reviews on Youtube and reading a few as well, I decided to go ahead and give BackMarket a try. After all, I didn’t want to get scammed or be sold a lemon of a phone. While looking for where to buy a used iPhone or where to buy a refurbished iPhone, I stumbled upon BackMarket.com but wondered, is BackMarket legit? Its rigorous quality controls and commitment to sustainability align with the desires of eco-conscious shoppers.

Trustpilot Ratings
- When considering purchasing from Back Market, understanding their warranty and support policies is crucial for a seamless experience.
- The whole process was so easy and enjoyable.
- For those exploring alternatives, similar marketplaces may provide additional options, though thorough research is always recommended.
- Are you curious if it’s safe to swim with a robot vacuum in your pool?
- I’m going to turn this phone off as well and switch the SIM card from my old phone into the new phone and then I should be good to go.
Before selling, each refurbisher must demonstrate their ability to restore devices to a like-new standard. Back Market works only with certified refurbishers who meet its strict quality and performance requirements. This transparency helps buyers make informed decisions and trust that what they order matches what they receive. Each product must pass detailed functional and cosmetic inspections before approval. Back Market requires every seller to meet strict quality standards. It’s the company’s focus on being safe, transparent, and trusted.
For Consumers
When it comes to testimonials, the Trustpilot platform stands out. Every device they sell on their platform goes through a minimum of 25 examinations. Trustpilot reviewers didn’t hold back on mentioning all the aspects in which Back Market didn’t deliver a good service. In this article, we will dive into various aspects of Back Market, providing you with the information you need to make an informed decision about using their platform. With so many websites and apps out there, it’s natural to wonder if Back Market is legit and a trustworthy source for your electronic needs. Every device sold on Back Market comes with a 1-year warranty to protect against any malfunctions.
Customer Service Feedback
However, because you’re often buying directly from a previous owner, you might find devices in excellent condition at very competitive prices. A major point in the backmarket vs swappa comparison is the lack of a formal warranty from Swappa itself. While it’s not a free-for-all—Swappa staff review listings to ensure devices are fully functional and ready for activation—you are ultimately buying from another person, not a professional refurbisher. The question of is reebelo legit is well-settled; it is a major, legitimate company in the refurbished space. When a user asks if reebelo or backmarket is the right choice, the best advice is to compare specific product listings. The same logic applies when asking is reebelo reliable or can reebelo be trusted—the platform itself is legitimate, but it’s wise to vet the individual vendor.
Reddit: First-Hand Experiences From Tech Enthusiasts

The condition is excellent and it arrived quickly. Galaxy S23+ arrived when stated and well packed .installed sim and powered up, no problems .Phone in excellent condition very pleased. Great experience overall.

Can Consumers Trust Back Market For Purchasing Electronic Devices?
However, those who prefer brand-new products, immediate manufacturer support, or zero cosmetic imperfections may feel more comfortable buying directly from brands or authorized retailers. Back Market is a legit and trustworthy platform for buying refurbished tech at affordable prices, especially for budget-conscious and eco-minded shoppers. Avoid third-party listings that don’t use the platform’s secure checkout process. If something goes wrong, Back Market’s customer service can coordinate directly with the refurbisher to repair, replace, or refund your order. Evaluating a seller’s credibility, understanding the condition grading system, and knowing what your warranty covers can help you shop safely and confidently.

If an item doesn’t meet your expectations, Back Market’s hassle-free return policy makes it easy to request a replacement or refund. And you don’t need to worry, because each item comes with a minimum 6-month warranty. Here, you can get pre-owned electronics that have been tested to meet all standards.
Are Refurbished Phones On Back Market Good Quality?

Bottom line according to Reddit is that quality can vary by individual seller, but Back Market themselves cover you with solid policies. When you purchase through links on our site, we may earn an affiliate commission. Everything you need to know before buying refurbished tech from Back Market. Our reviews remain unbiased, based on independent research, ensuring transparency and trust. Back Market’s business model promotes environmental responsibility by extending the lifecycle of electronic devices. Customer feedback is an invaluable metric when assessing the trustworthiness of a platform.
Extended warranties and a 30-day money back policy also guarantee customer satisfaction. Back Market is an online destination for pre-owned, tested and certified electronics. Learn the truth about this growing marketplace.
Shoppaintcouk Review 2025: Safe Paint Buy?
When it comes to purchasing refurbished electronics, there’s no shortage of platforms to choose from. When you’re shopping for refurbished electronics, safety means more than just a good deal—it means buying from a platform you can trust. Buying refurbished electronics can feel risky if you don’t know what to expect—but Back Market makes the process simple, structured, and transparent.

