Back Market states that 1 out of 3 sellers that want to join get approved. My name is Jenaae Jackson and I am a blogger and digital marketer. In this BackMarket review, I’m going to be unboxing with you a brand new iPhone. Well, it’s not a brand new iPhone, it’s a refurbished iPhone that I bought from a website that I had never heard of before called backmarket.com. With unresponsive and unorganized customer service, getting a faulty phone would be a hassle to return or fix.
Why Does Back Market Charge A Quality Assurance Fee?
- No matter what grade a device receives, it’s guaranteed to be totally functional.
- Back Market (UK) has an excellent rating of 4.5 out of 5 on Trustpilot, and more than 80% of ratings are 5 stars.
- Certified Renewed electronics have been tested, restored, and cleaned by the manufacturer or by a certified partner.
- Not only do professional examiners test and clean your item, but you also get information on who refurbished it.
- Back Market has emerged as a popular online marketplace for such devices, promising good deals on phones, laptops, and other gadgets.
Still, you’re bound to find something useful for a fraction of the original retail price. I don’t have any suggestions for the brand at this time. I got everything I ordered without any complications. I’d describe myself as a seasoned content creator and a licenced cosmetologist. I have a Youtube channel where I share my thoughts on various products. And it does come with an iPhone cord as well as an adapter.
Things You Should Know Before Buying On Back Market

I received my item on a timely manner as always and I was never in any doubt whether I would get my item or not. They offer the best deals available and sell high quality products from vetted vendors. In conclusion, I would highly recommend the company if you are looking to purchase electrical appliances on a budget.

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BackMarket not only ensures the products being sold are legitimate but also that everything the sellers claim is accurate. This helps to protect buyers and ensures that they’re getting the best possible deals. When it comes to finding good deals on electronics, there are a lot of options out there. Back Market is a marketplace where you can buy used cell phones and other electronics at competitive prices.
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By embracing the option of refurbished electronics on platforms like Back Market, we can help our planet and our budgets. Every device sold on Back Market comes with a 1-year warranty to protect against any malfunctions. This warranty ensures that if any issues arise with the product’s functionality that aren’t caused by accidental damage or misuse, we’ve got you covered. Our commitment to sustainability is at the forefront of what we do.
If you are also planning the same, Back Market is a good choice worth checking out. Hopefully, this guide has helped you better understand Back Market. Back Market has a super smooth order placement and order processing. Besides offering multiple payment options such as Visa, MasterCard, Discover, American Express, and Affirm, the marketplace provides a straightforward checkout process. That said, Back Market remains a marketplace, not a direct seller.
A Significant Number Of Users Report Issues With Product Quality And Customer Service

I’m going to turn this phone off as well and switch the SIM card from my old phone into the new phone and then I should be good to go. So there are some little cosmetic things, but the screen is perfect. There’s no scratches on the screen, so they obviously had a screen protector. As I said, just some little tiny cosmetic scratches that are not deep scratches at all. That’s going to be covered when you put a case on the phone anyway.
IPhone 14 Pro Max • Unlocked

Back Market is a shop for second-hand, used and discounted electronics. It has a wide range of items, from games consoles to smartphones to laptops. When buying electronics online, it is wise to check if the company can be trusted.
- Back market’s rivals in the secondhand electronics market include ACES Direct, Talus, Evocomputers and Deane Computer Solutions.
- The website acts as a host for third-party companies to sell their products.
- Only one-third of merchants are approved to sell on the marketplace.
- We also provide a deep dive into how refurbished electronics can save you money.
- These items also come in the official packaging and accessories.
Was straightforward to set up and all data from my retiring MacBook transferred in a reasonable time. Fortunately, there are more satisfied customers than unhappy ones. After being badly let down by another company, I must admit I was rather reluctant to order another refurbished iPhone from someone else. With all these investments, the company is continually improving its services while also ramping up expansion efforts into international markets. Furthermore, De Larauze, Le Brouster, and Vaute all had impressive careers before founding Back Market.

In conclusion, Back Market appears to be a legitimate and trustworthy platform for purchasing refurbished electronics. While concerns may persist, diligent research and consideration of customer feedback can help consumers make informed decisions when navigating the world of refurbished electronics. A crucial aspect of assessing Back Market’s legitimacy lies in analyzing customer feedback and reviews. However, it’s important to note that negative experiences are not unique to Back Market and can occur with any online marketplace.
Back Market is an online destination for pre-owned, tested and certified electronics. All products are checked, cleaned and tested by experts so buyers can shop with confidence. Extended warranties and a 30-day money back policy also guarantee customer satisfaction. Service quality is pivotal, and the customer service team at Back Market is often a major topic in customer reviews. We see a recurring theme of consumers experiencing prompt and helpful support.
Back Market: Refurbished Tech That’s Better For The Planet
I feel like it was too good to be true but once I received my product, I felt relieved and glad that I trusted the company. It was a nice bonus that my order also came with a charger. I disputed the refund amount with my bank, but want to warn other potential customers. If you want to trade in your phone, I would highly recommend you do it elsewhere. Just opened my cell phone and it arrived damaged i was offered 20$ to keep it!!!!
Analysis Of Back Market’s Reputation
You can also browse desktop computers, monitors, and other computer accessories for your home office needs. While I can’t argue the versatility factor, it may be time to invest in a larger screen. I initially purchased this product mainly because I was on a hunt for an affordable MacBook. I really did not feel like spending over $1000 on a laptop so I came across the website Back Market. Juilee discovered a love for editing while working for arts publications.
Their selection is quite extensive, offering everything from smartphones and laptops to tablets and more. Thoroughly inspected and tested by Best Buy, you can trust that what you’re buying is high-quality. Adding another layer of security for buyers, Back Market offers a 30-day return policy on all devices, allowing for a full refund if the customer is dissatisfied.

